The following data types are never included in any form of iPhone or iCloud backup. What data is never included in an iTunes or iCloud backup? Note that it is possible to manually configure your backups so as not to include some of this data. ICloud or Gmail Contacts: as your contacts will be stored in the cloud and synced with your iPhone when needed. Messages in iCloud: as older messages may be removed from your iPhone and stored in the iCloud, and thus won't be on your phone to be backed up. However, there is often data from Photo Stream archived in the backup, and this can include Photo Library content that users want to recover. So including them in an iTunes backup would slow down the backup process, and eat up your storage space, and backing them up in the iCloud would essentially mean each of your photos was stored twice. This seems odd at first, but it makes sense when you think about it: if Apple are storing all of your photos in iCloud Photo Library, would you also want them to store a duplicate of all of your photos in a backup? After all, your iPhone wouldn't be the primary home for that data: the iCloud is. Yes, they'll be synced on your phone if you use it, but they won't all necessarily be backed up, irrespective of whether you choose "Optimise iPhone Storage" or "Download and Keep Originals". ICloud Photo Library: as your photos and videos will be stored in iCloud Photo Library and only synced with your phone when needed.įor example, if you enable iCloud Photo Library, that service will act as the main store of your photos and videos. Enabling the following services will mean data isn't always stored in your backups: Why might data be missing from an iTunes or iCloud backup?Ĭhoices you make with Apple's services can affect the types of data that are stored in your backups. Licensed content like iTunes or iCloud Music Library Music, Apple Books Yes, unless iCloud Photo Library is enabledĪpple Pay data, Face ID and Touch ID settings Notes, Calendar, voicemail, location history Yes, unless "Messages in iCloud" is enabled Yes, but partial if "Messages in iCloud" is enabled
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